How we work
You shouldn’t have to guess what working with us looks like.
Here’s exactly what happens, in order, with no marketing fog.
The engagement process
Four steps. Real numbers. No surprises.
- 01
The 30-Minute Call
FreeWhat happensYou tell us about your business. We ask about quoting, scheduling, your tech stack, where things slow down. We figure out together whether there’s a real opportunity here.
What it costsNothing. No pitch deck, no pressure to commit.
What you walk away withAn honest read on whether we can help, and a recommended next step. Sometimes that’s a project. Sometimes it’s "you don’t need us yet — here’s what to do first."
Optional: chat with Rebot firstWant a head start? Rebot is our AI intake assistant — about 7 minutes of conversation, on your time. We show up to the call already up to speed. It’s also a low-stakes way to get comfortable with what AI feels like in practice. Skip it and just talk live, that’s fine too.
Start AI intake - 02
Choose Your Path
What happensAfter the call, you pick how you want to engage us. There are two primary paths.
The main question: do you have one defined need, or an ongoing one?
Primary engagementProject$10K–$30K fixed scopeA defined build with a fixed price. You know what you want — quoting tool, customer portal, dispatch dashboard — and we build it.
Best when You have one defined workflow you want fixed, and a clear endpoint.Partnership$7,500 / monthOngoing build and run. We deliver multiple builds per year, maintain everything we ship, and act as your technology partner. 6-month minimum.
Best when You have multiple workflows to address and want a partner who keeps building as the business evolves. - 03
Build
How you experience itYou see progress every week, not at the end. We use the tools and stack that fit your business — not whatever we’re trying to sell.
In a ProjectFixed scope, fixed price. Most projects land in 4–12 weeks. Weekly check-ins, one defined deliverable, then we train your team.
In a PartnershipContinuous discovery. We deliver multiple builds across the year as new needs surface and prioritize the roadmap with you each quarter.
What gets builtAgentsSemi-autonomous tools for repetitive workflows.
AppsQuoting, intake, scheduling, proposals, dispatch.
DashboardsReal-time visibility into operations and pipeline.
Managed TechSystems, integrations, infrastructure underneath.
- 04
Run & Maintain
What happensWe don’t hand you a tool and disappear. When something breaks at 4pm on a Friday, that’s our problem — not yours.
In a Project30 days of post-launch support included. Want us to keep running it long-term? Add Managed IT separately, or roll into a Partnership.
In a PartnershipOngoing maintenance, monitoring, and continuous improvement are built into the monthly retainer. No add-on needed.
Optional add-ons
Layer these on either path.
Two optional engagements that work alongside a Project or a Partnership — or stand on their own when they fit.
Add-on
Managed IT
Custom monthly
We run the systems we build and the broader stack underneath. Single point of contact, no gaps. Included in a Partnership; available as a stand-alone agreement after a Project.
What makes us different
Three things you’ll notice on the first call.
We start by listening, not pitching.
The first call has zero slides. We don’t care about showing off our process. We care about whether your business has a real problem we can solve.
We tell you when not to hire us.
If we don’t think we can move the needle for you, we’ll say so on the first call. It’s saved a lot of people a lot of money.
One partner. No handoffs.
You won’t be passed from "sales" to "implementation" to "support." The same people who scope your work build it and maintain it.