FRWD Installer App — Feature Scope

Essential (Must Have for Launch)

Daily job list by team (clipboard replacement)
Job detail view (address, customer, contact info, work to be performed)
Navigate to job site (maps integration)
Map showing all jobs by team
Call customer (tap to call)
Line item status updates (Complete / Incomplete / Complete with Additional Work)
Incomplete reason — mandatory categorization + required note
Photo capture (before/after/issue photos attached to job)
Notes on line items and job (tech comments, persisted across visits)
Offline mode with sync when back online
Real-time updates (status changes reflect on office calendar instantly)
Service ticket creation (digital, replaces paper)
Delivery ticket creation (digital, replaces paper)
Import service/delivery line items from uploaded xlsx or docx files
Link follow-up visits to master record / parent PO
Transcribed voice/audio notes (record instead of type)
Auth persistence (stay logged in on phone/tablet)
Photo capture or gallery upload (camera roll, or live camera)
Homeowner/builder electronic signature capture
Equipment/special needs flagging (visible on job card before driving out)
Spanish/English translation (UI language toggle)
Photo type requirements (enforce specific photo categories before completing)
Completion status detail (structured "why incomplete" categories)
"Complete with additional work" status (triggers new order process, closes tech's responsibility)

Billing handoff (completed tickets route to Nikki/billing)
Image markup/annotation (draw on photos to highlight issues)
Multi-job per address awareness (group/flag jobs sharing an address)
Multiple contacts per job (builder, homeowner, superintendent)
Job flagging (digital "turn clipboard sideways" — parts not ready, needs attention)
Track Location en-route on Calendar Map — use GPS to see techs in semi-real-time

Voice-powered form filling (speak to fill out fields via AI transcription)
Video capture (large file/upload challenges to solve first)
Product/parts checklist with inventory lookup (100k+ SKUs — needs data source decision)
Service ticket coding for reporting (adjustment frequency, broken items, tech performance)
Subcontractor communication portal (external user access)
Due In / product tracking (grey to blue when product arrives at warehouse)
External communication to homeowners (appointment reminders, tech arrival ETA)